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【技術支援】Btother 雷射印表機 / 噴墨印表機 錯誤代碼表（Error Code）

Posted on by 呆呆 電子商務

英文原文資料：

E50PrinterThere has been a malfunction of the fuser unit and the temperature, in particular. Switch the machine off for 5 minutes then on again. If the problem persists, contact the manufacturer.
E51PrinterThere has been a malfunction of the laser unit and the laser beam is not being detected. Try switching the printer off and on again.
E52PrinterThere has been a malfunction of the laser motor with the spinning mirror and motor itself developing a fault. Turning the print off and on should resolve this.
E54PrinterThere has been a malfunction of the main motor which drives all of the printing functions. In this instance, switch the printer off and then on again.
E60PrinterThere has been a malfunction of the fan. Try switching the printer off and on or seek a replacement fan if the problem persists.
Replace PF KitPrinterThe paper pick-up rollers and separation pads have reached their life cycle end and need to be replaced to avoid paper jams.
Replace Fuser UnitPrinterThe fuser unit needs to be replaced as it’s reached its life cycle end. An engineer will be able to assist you with this.
Replace Laser UnitPrinterThe laser unit needs to be replaced as it’s reached its life cycle end. To avoid deterioration of print quality, seek assistance from an engineer.
Clean Drum UnitPrinterDust or loose toner has been detected around the drum unit. Remove the unit and clean off any residue.
20PrinterUsed to write the information to be printed onto the drum surfaces, there has been a laser diode failure. Attempt switching the machine off and on to resolve the issue.
21PrinterUsed to write the information to be printed onto the drum surfaces, there has been a laser diode failure. Attempt switching the machine off and on to resolve the issue.
22PrinterUsed to write the information to be printed onto the drum surfaces, there has been a laser diode failure. Attempt switching the machine off and on to resolve the issue.
23PrinterUsed to write the information to be printed onto the drum surfaces, there has been a laser diode failure. Attempt switching the machine off and on to resolve the issue.
31PrinterUsed to check the print density, the density sensor has developed a fault and can be resolved by switching the machine off and on.
32PrinterAn issue has arisen with the density sensor shutter. This can become defective and will need to be replaced by an engineer if this is the case.
50PrinterThe drum unit needs to be replaced as it’s reach the end of it’s life cycle. Replacing the drum unit and resetting the drum life counter sill see this error code removed.
51PrinterThe feed roller and separation pad for the manual feed tray may need to be replaced.
52PrinterThe feed roller and separation pad for the main feed tray may need to be replaced.
54PrinterThe fuser unit needs to be replaced as it’s reached its life cycle end. An engineer will be able to assist you with this.
55PrinterThe laser unit needs to be replaced as it’s reached it’s life cycle end. To avoid deterioration of print quality, seek assistance from an engineer.
57PrinterA paper jam has occurred in the duplex unit meaning the paper has jammed during double-sided printing. Check the paper in the unit and remove.
5EPrinterThe transfer belt is in need of replacement having reached the end of it’s life cycle. Once the belt has been replaced you should also reset the counter.
68PrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
69PrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
6APrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
6BPrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
6CPrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
6DPrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
6EPrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
6FPrinterWhether the fuser unit is too hot or not hot enough, a fuser unit failure has occurred. Switch the printer off and on before attempting to print again.
7DPrinterAccording to your printer, there is dirt on the drum unit and you should follow the drum cleaning steps included in your printer guide.
CFPrinterDuring the printing process, waste toner is produced. This error code indicates the waste toner box is full and needs to be replaced.
71PrinterThere is a problem with the laser unit in relation to the scanner motor. Switch the machine off and on or contact the manufacturer should you need further assistance.
72PrinterThere is a problem with the laser unit in relation to being able to detect the Beam Detect signal. Switch the machine off and on or contact the manufacturer should you need further assistance.
74PrinterThe printer is informing you that you are out of toner.
76PrinterThere is an issue with the fuser unit in that there is a temperature issue affecting the performance of the machine. Switch the machine off and on or contact the manufacturer should you need further assistance.
78PrinterThere is an issue with the fuser unit in that there is a temperature issue affecting the performance of the machine. Switch the machine off and on or contact the manufacturer should you need further assistance.
83PrinterA paper jam has been detected by the paper sensors inside the machine. Remove any paper from the paper path.
84PrinterWithin the body of the machine, a paper jam has been detected. Remove any obstructing paper.
88PrinterA paper jam has been detected in the recording paper path. Check the paper path and remove any excess paper.
A2PrinterThis error code relates to a paper jam when using an automatic document feeder. Make sure the feeder is correctly set and remove any obstructions from the paper path.
A3PrinterThis error code relates to a paper jam when using an automatic document feeder. Make sure the feeder is correctly set and remove any obstructions from the paper path.
A5PrinterThere is an issue where the scanner is unable to read the outgoing document(s). Switch the machine off and on or contact the manufacturer should you need further assistance.
B9PrinterThis relates to an error with the scanning unit light. If the scan light doesn’t illuminate after switching the printer off and on, it may need to be replaced.
30PrinterA fault involving the movement of the print head has been detected. Remove any obstructions from the print head.
33PrinterA fault involving the movement of the print head has been detected. Remove any obstructions from the print head.
34PrinterA fault involving the movement of the print head has been detected. Remove any obstructions from the print head.
35PrinterA fault involving the movement of the print head has been detected. Remove any obstructions from the print head.
36PrinterA fault involving the movement of the print head has been detected. Remove any obstructions from the print head.
37PrinterA fault involving the movement of the print head has been detected. Remove any obstructions from the print head.
38PrinterA fault involving the movement of the print head has been detected. Remove any obstructions from the print head.
41PrinterA fault has developed regarding the functionality of the print head. In this instance, you may need the help of an engineer.
46PrinterDuring the printing process, waste toner is produced. This error code indicates the waste toner box is full and needs to be replaced.
82PrinterA fault has occurred when trying to feed the recording paper. To resolve this, remove the paper tray and reseat the paper.
DFPrinterAn error has occurred with the modem when trying to communicate with other fax machines. Switch the machine off and on or contact the manufacturer should you need further assistance.
26PrinterThe printer is unable to detect one of the ink cartridges.
27PrinterThe printer is unable to detect one of the ink cartridges.
28PrinterThe printer is unable to detect one of the ink cartridges.
29PrinterThe printer is unable to detect one of the ink cartridges.
7AFaxThere has been a malfunction of the main motor which drives all of the printing functions. In this instance, switch the printer off and then on again.
7DFaxA leakage has been detected in the drum unit which is affecting the performance of the machine.
82FaxWithin the body of the machine, a paper jam has been detected. Remove any obstructing paper.
A2FaxThe fax machine is unable to send your document due to an error. This may be due to the document being too long to be scanned.
A3FaxHaving placed a document on the fax machine ready to send, the machine has failed to recognise it is there. Simply reseat the paper to resolve this issue.
A9FaxThe unit that reads the outgoing information has incurred a problem. Switch the machine off and on or contact the manufacturer should you need further assistance.
D5FaxIn trying to send the document, the fax machine has detected a communication error. Check the telephone line is live and connected correctly.
85FaxAn ink ribbon is used in the sending of faxes. This error code relates to a problem with the ink ribbon and it will need to be reseated to resolve the problem.
8AFaxA problem with the print head has been detected. Make sure there is no debris stuck to the print head. Switch the machine off and on or contact the manufacturer should you need further assistance.
8BFaxA problem with the print head has been detected. Make sure there is no debris stuck to the print head. Switch the machine off and on or contact the manufacturer should you need further assistance.
A2FaxDuring the transmission of a document, a fault has been detected in that the document is too long to be scanned.
A7FaxThe machine has indicated that the document is taking too long to be scanned.
B9FaxA problem has arisen with the scanner unit and its light intensity. Switch the machine off and on or contact the manufacturer should you need further assistance.
8203FaxWithin the body of the machine, a paper jam has been detected. Remove any obstructing paper.
8303FaxWithin the body of the machine, a paper jam has been detected. Remove any obstructing paper.
8809FaxWithin the body of the machine, a paper jam has been detected. Remove any obstructing paper.
880BFaxWithin the body of the machine, a paper jam has been detected. Remove any obstructing paper.

中文譯文資料（Google翻譯資料）：

E50印表機尤其是定影裝置和溫度故障。將機器關閉 5 分鐘，然後再次開啟。如果問題仍然存在，請聯絡製造商。
E51印表機雷射單元故障，無法偵測到雷射光束。嘗試關閉印表機然後再次開啟。
E52印表機雷射馬達故障，旋轉鏡和馬達本身均故障。關閉然後打開列印應該可以解決此問題。
E54印表機驅動所有列印功能的主馬達故障。在這種情況下，請關閉印表機然後再開啟。
E60印表機風扇出現故障。如果問題仍然存在，請嘗試關閉然後打開印表機或尋求更換風扇。
更換 PF 套件印表機取紙輥和分離墊已達到其使用壽命，需要更換以避免卡紙。
更換定影器印表機定影器裝置已達到其生命週期終點，需要更換。工程師將能夠為您提供協助。
更換雷射單元印表機雷射單元達到生命週期終點時需要更換。為避免列印品質下降，請尋求工程師的協助。
清潔感光鼓單元印表機在硒鼓單元周圍檢測到灰塵或鬆散的碳粉。拆下設備並清除所有殘留物。
20印表機用於將要列印的資訊寫入到鼓表面的雷射二極體出現故障。嘗試關閉然後打開機器來解決問題。
21印表機用於將要列印的資訊寫入到鼓表面的雷射二極體出現故障。嘗試關閉然後打開機器來解決問題。
22印表機用於將要列印的資訊寫入到鼓表面的雷射二極體出現故障。嘗試關閉然後打開機器來解決問題。
23印表機用於將要列印的資訊寫入到鼓表面的雷射二極體出現故障。嘗試關閉然後打開機器來解決問題。
31印表機用於檢查列印密度的密度感測器出現故障，可以透過關閉和打開機器來解決。
32印表機密度感知器快門出現問題。如果發生這種情況，這可能會出現缺陷，需要由工程師進行更換。
50印表機硒鼓單元已達到生命週期終點，需要更換。更換碳粉匣單元並重置碳粉匣壽命計數器後仍會看到此錯誤代碼被刪除。
51印表機手動送紙托盤的送紙輥和分隔墊可能需要更換。
52印表機主進紙盤的進紙滾筒和分離墊可能需要更換。
54印表機定影器裝置已達到其生命週期終點，需要更換。工程師將能夠為您提供協助。
55印表機雷射單元在達到其生命週期終點時需要更換。為避免列印品質下降，請尋求工程師的協助。
57印表機雙面列印單元發生卡紙，這表示紙張在雙面列印過程中會發生卡紙。檢查裝置中的紙張並取出。
5E印表機傳輸帶已達到其生命週期終點，需要更換。更換皮帶後，您還應該重置計數器。
68印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
69印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
6A印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
6B印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
6C印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
6D印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
6E印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
6樓印表機無論定影器太熱或不夠熱，都表示定影器發生故障。在嘗試再次列印之前關閉並開啟印表機。
7D印表機根據您的印表機，感光鼓單元上有污垢，您應該按照印表機指南中包含的感光鼓清潔步驟進行操作。
CF印表機列印過程中會產生廢碳粉。此錯誤代碼表示廢粉盒已滿，需要更換。
71印表機與掃描器馬達相關的雷射單元有問題。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
72印表機雷射單元在檢測光束檢測訊號方面存在問題。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
74印表機印表機通知您碳粉用完。
76印表機定影單元有問題，溫度問題會影響機器的效能。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
78印表機定影單元有問題，溫度問題會影響機器的效能。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
83印表機機器內部的紙張感應器偵測到卡紙。取出送紙道中的所有紙張。
84印表機在機器內部偵測到卡紙。清除所有阻礙的紙張。
88印表機在記錄紙張路徑中偵測到卡紙。檢查紙張通道並清除多餘的紙張。
A2印表機此錯誤代碼與使用自動送紙器時出現卡紙有關。確保進紙器安裝正確，並清除紙張路徑中的所有障礙物。
A3印表機此錯誤代碼與使用自動送紙器時出現卡紙有關。確保進紙器安裝正確，並清除紙張路徑中的所有障礙物。
A5印表機存在掃描器無法讀取傳出文件的問題。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
B9印表機這與掃描單元燈的錯誤有關。如果關閉和開啟印表機後掃描燈不亮，則可能需要更換。
30印表機偵測到涉及印字頭移動的故障。清除列印頭上的所有障礙物。
33印表機偵測到涉及印字頭移動的故障。清除列印頭上的所有障礙物。
34印表機偵測到涉及印字頭移動的故障。清除列印頭上的所有障礙物。
35印表機偵測到涉及印字頭移動的故障。清除列印頭上的所有障礙物。
36印表機偵測到涉及印字頭移動的故障。清除列印頭上的所有障礙物。
37印表機偵測到涉及印字頭移動的故障。清除列印頭上的所有障礙物。
38印表機偵測到涉及印字頭移動的故障。清除列印頭上的所有障礙物。
41印表機印字頭功能故障。在這種情況下，您可能需要工程師的幫助。
46印表機列印過程中會產生廢碳粉。此錯誤代碼表示廢粉盒已滿，需要更換。
82印表機嘗試送入記錄紙時發生故障。若要解決此問題，請取出紙匣並重新放置紙張。
DF印表機嘗試與其他傳真機通訊時數據機出現錯誤。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
26印表機印表機無法偵測到其中一個墨水匣。
27印表機印表機無法偵測到其中一個墨水匣。
28印表機印表機無法偵測到其中一個墨水匣。
29印表機印表機無法偵測到其中一個墨水匣。
7A傳真驅動所有列印功能的主馬達故障。在這種情況下，請關閉印表機然後再開啟。
7D傳真偵測到硒鼓單元有洩漏，這會影響機器的性能。
82傳真在機器內部偵測到卡紙。清除所有阻礙的紙張。
A2傳真由於錯誤，傳真機無法傳送您的文件。這可能是由於文件太長而無法掃描。
A3傳真將文件放在傳真機上準備傳送後，機器無法辨識該文件的存在。只需重新放置紙張即可解決此問題。
A9傳真讀取輸出訊息的單元出現問題。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
D5傳真在嘗試傳送文件時，傳真機會偵測到通訊錯誤。檢查電話線是否通電且連接正確。
85傳真色帶用於傳送傳真。此錯誤代碼與色帶問題有關，需要重新安裝色帶才能解決問題。
8A傳真偵測到列印頭有問題。確保印表機頭上沒有黏有碎屑。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
8B傳真偵測到列印頭有問題。確保印表機頭上沒有黏有碎屑。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
A2傳真在文件傳輸過程中，偵測到文件太長而無法掃描的錯誤。
A7傳真機器指示掃描文件的時間過長。
B9傳真掃描器單元及其光強度出現問題。如果您需要進一步協助，請關閉然後打開機器或聯絡製造商。
8203傳真在機器內部偵測到卡紙。清除所有阻礙的紙張。
8303傳真在機器內部偵測到卡紙。清除所有阻礙的紙張。
8809傳真在機器內部偵測到卡紙。清除所有阻礙的紙張。
880B傳真在機器內部偵測到卡紙。清除所有阻礙的紙張。

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